Have a Question?
Check out our FAQ Section!
Many of your questions about what to expect at Jack’s Ultra Sports can be answered below in our frequently asked questions. If you still have questions feel free to reach out to us!
We do accept walk-ins Thursday-Sunday, though booking ahead of time is recommended for groups of 8+ players to avoid a wait time to play. We can open any day of the week for a group of 10+ with a reservation ($400 minimum).
Yes, we require a deposit to make a reservation to hold your spot/table and to ensure we have equipment for you. The deposit amount depends on the party selections you make.
You can easily cancel your reservation, just call us at least 48 hours before your scheduled time to receive your deposit back.
Birthday Parties / Events
Yes! You are more than welcome to bring food in. However we provide a wide selection of drinks so please leave those at home. No outside coolers or drinks allowed.
Parties typically last anywhere from 30 min-3 hours depending on what package you go with! Parties aren’t “timed” but depend on what speed your group moves through each activity. Most parties are an average of 1.5-2hrs.
A deposit is required to make a reservation to hold your spot/table and to ensure we have equipment for you.
You may be eligible for a partial refund of your deposit. We use the deposit to make sure we have the necessary staff on hand for your party size.
Your deposit reserves your room & makes sure we have the staff dedicated for your party or event. Your deposit can be refunded by the next business day once we verify your area is clean, and there is no missing or damaged property.
Typically this isn’t an issue and we can work them in. Group sizes of 10-14 are best. With more, we will just rotate them through activities.
You are welcome to bring in a cake and pizza, however no outside drinks are allowed. We sell bottled water, sodas, and Powerade. $1-2 each respectively.
Food can be catered in.
No time-limit on paintball, their time is determined by how long they can make the paintballs last! An average session last 5-10 minutes.
We suggest ages 8+ for paintball, (no one younger than 5 allowed on paintball field to play or spectate.) However, age does not always dictate whether they are ready for paintball or not. Please use common sense when considering if your child is ready for paintball. Our paintballs are LOW IMPACT, and are great for most players, new or experienced!
We recommend ages 5+.
Jack’s Escape rooms are a mental challenge, not a physical one. You will need to use problem-solving skills, figured out puzzles and solve riddles. No age limit on the escape tomb, but use your best judgment.